Terms and Conditions

    1. Introduction

    These Terms and Conditions govern your use of the Erato Mobile Lifestyle Spa website available at https://eratolifestylespa.co.za (referred to as the “Website”). By accessing or using the Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use the Website.

    2. Services

    Erato Mobile Lifestyle Spa (“Erato”) provides various spa and wellness services, including but not limited to massages, facials, and beauty treatments. By booking and using these services, you agree to abide by any additional terms and conditions specific to each service, as communicated by Erato.

    3. Booking and Payment

    Booking: To book a service, you must contact Erato via phone at +27719104650 or email at info@eratolifestylespa.co.za. Bookings are subject to availability.

    Payment: Payment for services must be made in full at the time of booking, unless otherwise agreed upon with Erato. Only cash or electronic funds transfer (EFT) are accepted as payment methods.

    4. Cancellation and Refunds

    Cancellation: If you need to cancel or reschedule your appointment, you must notify Erato at least 24 hours in advance. Failure to do so may result in a cancellation fee.

    Refunds: Refunds for cancelled appointments are subject to Erato’s discretion and may be issued in the form of credit for future services.

    5. Liability

    Erato shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of its services or the Website. By using Erato’s services, you acknowledge and accept any associated risks.

    6. Intellectual Property

    All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Erato or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or modify any content from the Website without prior written consent from Erato.

    7. Privacy Policy

    By using the Website and Erato’s services, you agree to the terms of the Erato Mobile Lifestyle Spa Privacy Policy, which can be found here https://eratolifestylespa.co.za/privacy-policy/.

    8. Contact Information

    If you have any questions or concerns about these Terms and Conditions, please contact Erato Mobile Lifestyle Spa at:

    Phone: +27719104650
    Email: info@eratolifestylespa.co.za

    9. Modifications

    Erato reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website after any such changes constitutes acceptance of the modified Terms and Conditions.