Privacy Policy

    This Privacy Policy describes how Erato Mobile Lifestyle Spa (“Erato,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website available at https://eratolifestylespa.co.za (the “Website”) or when you engage with our spa and wellness services.

    1. Information We Collect

    Personal Information: When you book our services or communicate with us, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide to us.

    Booking Information: We collect information related to your bookings, including appointment dates, times, and preferences.

    Payment Information:** If you make a payment for our services, we may collect payment information such as credit card details or bank account information. Please note that we only accept cash or electronic funds transfer (EFT) as payment methods.

    Usage Data: We may collect information about how you interact with the Website, including your IP address, browser type, operating system, and other usage details.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    – To provide and maintain our services, including scheduling appointments and processing payments.
    – To communicate with you regarding your bookings, inquiries, or other matters related to our services.
    – To improve and optimize the Website and our services.
    – To comply with legal obligations or to protect our rights and interests.

    3. Sharing of Your Information

    We may share your personal information with third parties in the following circumstances:

    – With law enforcement agencies, governmental authorities, or other third parties as required by law or to protect our legal rights.

    4. Data Security

    We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    5. Your Choices

    You have the right to access, update, or delete your personal information. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

    6. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time, and any changes will be posted on this page. Your continued use of the Website or our services after any such changes constitute your acceptance of the updated Privacy Policy.

    7. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

    Erato Mobile Lifestyle Spa
    Email:info@eratolifestylespa.co.za
    Phone: +27719104650